南开23春学期（高起本：1609、1703）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业三

奥鹏南开大学新学期作业参考

南开大学23春学期（高起本：1609、1703）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业

1.Trainers who employ ESP in training sessions can address all learning styles. "P" stands for()
选项A：Practice it with role?play activities
选项B：Practice it with games and role?play activities
选项C：Practice it with games
选项D：Practice it with special events and role?play activities
正确答案问询微信：424329

2.Which of the following is not an important factor in determining a successful employee orientation?
选项A：Language and cultural differences among employees
选项B：Varying literacy levels among employees
选项C：The employee orientation space
选项D：Convenient reference material
正确答案问询微信：424329

3.Advantages of video include:
选项A：Lack of control by the trainer
选项B：Ease of administration
选项C：Lack of interaction between trainees
选项D：Lack of personalization
正确答案问询微信：424329

4.以下不属于视频媒体的优点的是
选项A：低成本
选项B：便于管理
选项C：可移植性
选项D：高互动
正确答案问询微信：424329

5.Typical intangible benefits include:
选项A：Reduced guest satisfaction
选项B：Increased drug abuse
选项C：Increased employee achievement
选项D：Reduced potential value of the employee
正确答案问询微信：424329

6.以下哪一个选项不是对主管培训进行评估的信息获取来源()。
选项A：主管
选项B：老板
选项C：经理
选项D：员工
正确答案问询微信：424329

7.入职培训对酒店的益处是()
选项A：提升员工满意度
选项B：降低酒店投诉率
选项C：降低员工流动率
选项D：提供沟通平台
正确答案问询微信：424329

8.在酒店商业联盟(HBA)辅导计划中考虑到学生比其他更有经验的员工需要更多的定期辅导,因此使用()的方式进行。
选项A：团队辅导
选项B：选择辅导
选项C：定期辅导
选项D：案例辅导
正确答案问询微信：424329

9.Evaluation decisions that are based on sound measurement practices can provide:
选项A：Continuous feedback
选项B：Comparisons
选项C：Accuracy
选项D：All of the above
正确答案问询微信：424329

10.Which of the following is university?based executive education?
选项A：General management programs, such as executive MBA programs
选项B：Shorter, open enrollment programs
选项C：Customized programs
选项D：All of the above
正确答案问询微信：424329

11.测量培训的内容由什么来确定?
选项A：组织目标
选项B：学院目标
选项C：部门目标
选项D：培训师目标
正确答案问询微信：424329

12.以下不属于测量培训的受益方的是
选项A：学员
选项B：培训师
选项C：供应商
选项D：管理层
正确答案问询微信：424329

13.下列在实际上脱离了ADDIE系统的设计模型是
选项A：Dick和Carey设计模型
选项B：Hannafin Peck设计模型
选项C：快速原型设计模型
选项D：Gerlach-Ely设计模型
正确答案问询微信：424329

14.以下选项中()不是对主管进行培训时面临的挑战。
选项A：创造性思维
选项B：目标设定
选项C：小组规模
选项D：逻辑创新
正确答案问询微信：424329

15.酒店商业联盟(HBA)支持()从学校到酒店的职业课程。
选项A：高中生
选项B：大学生
选项C：小学生
选项D：职场人士
正确答案问询微信：424329

16.Common training materials include:
选项A：Instructor guides
选项B：Participant workbooks
选项C：Manuals
选项D：all of the above
正确答案问询微信：424329

17.Some guidelines that you can provide participants for working with a case study include:
选项A：Read the case carefully
选项B：Identify the problem
选项C：Define parameters of the problem
选项D：all of the above
正确答案问询微信：424329

18.以下不属于培训需求信息的收集方法是
选项A：问卷调查法
选项B：访谈法
选项C：工作任务分析法
选项D：专家打分法
正确答案问询微信：424329

19.酒店管理层的培训要侧重()。
选项A：能力驱动
选项B：效率驱动
选项C：利润驱动
选项D：绩效驱动
正确答案问询微信：424329

20.Besides department trainers, property trainers, and regional and corporate trainers, other specialized training roles in hospitality also include:
选项A：Instructional systems designer
选项B：Web?based media developer
选项C：Consultant
选项D：all of the above
正确答案问询微信：424329

21.A training proposal should be:
选项A：Clear
选项B：Concise
选项C：Professional
选项D：Complete
正确答案问询微信：424329

22.In the phase of conducting the training, the T.R.A.I.N. acronym means
选项A：Teach by showing
选项B：Repeat until comfortable
选项C：Ask questions
选项D：Imitate work conditions
正确答案问询微信：424329

23.Icebreakers can help you:
选项A：Establish a supportive, cooperative, and positive climate within the group
选项B：Establish and reinforce group relationships
选项C：Set the tone or theme
选项D：Introduce the subject matter
正确答案问询微信：424329

24.()are the reasons for the need for executive education.
选项A：The increasing importance of knowledge (as compared to physical assets) as a competitive advantage
选项B：The Internet, which has diminished physical distance
选项C：The growing gap in compensation based on education
选项D：Difficulties in attracting, developing, and retaining talent
正确答案问询微信：424329

25.计算机在培训中所起到的几种最基本的作用有
选项A：数据管理
选项B：人员管理
选项C：支持任务
选项D：支持决策
正确答案问询微信：424329

26.Turnover costs are commonly separated into three categories that are:
选项A：Replacement costs
选项B：Training costs
选项C：Assessment costs
选项D：Separation costs
正确答案问询微信：424329

27.The training assessment information source for the supervisor includes
选项A：the supervisors
选项B：their managers
选项C：the trainers
选项D：their employees
正确答案问询微信：424329

28.酒店管理层的培训应当认识到利润的两个来源是()。
选项A：一线员工
选项B：经理
选项C：宾客
选项D：主管层
正确答案问询微信：424329

29.Trainers need to evaluate trainees, and determine the extent of technology integration based on what trainee qualities?
选项A：Time management skills
选项B：Basic computer skills
选项C：Problem solving skills
选项D：Willingness to learn
正确答案问询微信：424329

30.In hospitality, three “S” elements that trainers must train include
选项A：Salary
选项B：Standards
选项C：Service
选项D：Safety
正确答案问询微信：424329

31.不论是综合性入职培训还是具体性入职培训,都需要尊重员工的需求。
奥鹏南开大学新学期作业参考 选项A：对
选项B：错
正确答案问询微信：424329

32.A good trainer only needs the professional knowledge.
选项A：对
选项B：错
正确答案问询微信：424329

33.广泛的培训项目很难进行测量,因为它们过于模糊。
选项A：对
选项B：错
正确答案问询微信：424329

34.A standard rule of thumb is to use a minimum of three data collection methods.
选项A：对
选项B：错
正确答案问询微信：424329

35.每年对员工进行重新培训非常耗费资源,对公司没有什么益处。
选项A：对
选项B：错
正确答案问询微信：424329

36.A task list tells what tasks an employee in a certain position must perform.
选项A：对
选项B：错
正确答案问询微信：424329

37.Group training takes much more time than one?on?one training.
选项A：对
选项B：错
正确答案问询微信：424329

38.A case study is a description or statement of an unreal or imagined job situation.
选项A：对
选项B：错
正确答案问询微信：424329

39.Evaluation can be defined as a process of counting or assigning numbers to items being counted.
选项A：对
选项B：错
正确答案问询微信：424329

40.很多EMBA的课程在周末和晚上开设是为了配合高级经理们的空闲时间。
选项A：对
选项B：错
正确答案问询微信：424329

41.Jerrold Kemp Design Model is used mostly by instructional designers who are new to the process and have more knowledge about content than instructional techniques.
选项A：对
选项B：错
正确答案问询微信：424329

42.With selective outsourcing you turn over your entire training and development function to one or more external suppliers.
选项A：对
选项B：错
正确答案问询微信：424329

43.导师的角色可能包括教练的角色。
选项A：对
选项B：错
正确答案问询微信：424329

44.One method some trainers use when preparing to train is force?field analysis, which involves cataloging the positives and negatives of training.
选项A：对
选项B：错
正确答案问询微信：424329

45.The increasing availability of on?line courses, and in some schools totally on?line programs, has made a tremendous impact on the convenience and accessibility of higher education.
选项A：对
选项B：错
正确答案问询微信：424329

46.培训需求分析是现代培训活动的首要环节,是进行培训评估的基础。
选项A：对
选项B：错
正确答案问询微信：424329

47.导师有对学徒必须成为管理层的期望。
选项A：对
选项B：错
正确答案问询微信：424329

48.All trainers need to develop expertise in identifying when training is the proper and appropriate solution for the situation in question.
选项A：对
选项B：错
正确答案问询微信：424329

49.继续教育大多是通过高等教育机构进行的。
选项A：对
选项B：错
正确答案问询微信：424329

50.在只有一个培训师和一个学员的情况下,培训不会发生。
选项A：对
选项B：错
正确答案问询微信：424329