南开大学22秋学期（高起本1709-1803、全层次1809-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业三

奥鹏南开在线作业满分答案参考

22秋学期（高起本1709-1803、全层次1809-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-00003

1.在实际工作场所进行的培训是()
选项A：一对一培训
选项B：在职培训
选项C：小组培训
选项D：离职培训
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2.Training reduces turnover by providing employees with:
选项A：Involvement in corporate culture
选项B：Information about their jobs and the organization
选项C：Predictable work environments
选项D：all of the above
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3.”other” costs may include:
选项A：Replacement costs
选项B：Overhead
选项C：Pre?program
选项D：all of the above
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4.以下不属于测量的四种主要方式的是
选项A：定类
选项B：定量
选项C：定距
选项D：定比
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5.下面哪个选项不属于测量可以为有效的评估提供的依据:
选项A：持续性的反馈
选项B：对比
选项C：准确性
选项D：时效性
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6.以下不属于培训需求信息的收集方法是
选项A：问卷调查法
选项B：访谈法
选项C：工作任务分析法
选项D：专家打分法
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7.()is that if each employee performs each task to standards, then the overall job will be performed to standard as well.
选项A：Organization analysis
选项B：Position analysis
选项C：Job analysis
选项D：Task analysis
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8.以下不属于培训中可以使用的辅助媒体的是
选项A：视频
选项B：图片
选项C：麦克风
选项D：学员姓名牌
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9.Which of the following is not an important factor in determining a successful employee orientation?
选项A：Language and cultural differences among employees
选项B：Varying literacy levels among employees
选项C：The employee orientation space
选项D：Convenient reference material
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10.“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。
选项A：具体性
选项B：社会化
选项C：入职
选项D：入职
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11.Labor?related benefits deriving from effective training are:
选项A：Fewer employee grievances
选项B：Fewer lawsuits
选项C：Less likelihood of a strike
选项D：all of the above
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12.Trainers who employ ESP in training sessions can address all learning styles. "P" stands for()
选项A：Practice it with role?play activities
选项B：Practice it with games and role?play activities
选项C：Practice it with games
选项D：Practice it with special events and role?play activities
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13.Diversity is multi?faceted, incorporating differences in many areas, such as
选项A：culture
选项B：gender
选项C：sexual orientation
选项D：all of the above
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14.下列选项中()不属于主管层
选项A：主管
选项B：部门经理
选项C：高级主管
选项D：领班
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15.The components of a CBT course may involve a combination of different aspects such as:
选项A：Tutorials
选项B：Drill and skills
选项C：Problem solving and games
选项D：all of the above
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16.Which of the following is the main clause of the outsourcing contract?
选项A：Data rights
选项B：Penalties
选项C：Payment schedules
选项D：All of the above
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17.工作分析过程的第二个阶段是
选项A：为每个职位制定一份全面的任务清单
选项B：将每个任务分解成组织标准
选项C：部门经理确定绩效标准
选项D：构建一个全面的工作描述
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18.即使组织的法律部门可能会参与监督合同的起草工作,合同阶段也不应该完全“移交”给()。
选项A：外包供应商
选项B：公司负责人
选项C：法律顾问
选项D：当地法律机构
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19.Both mentoring and ()can be highly effective in developing the leadership capacity of individuals. The goal of both processes is to maximize performance.
选项A：coaching
选项B：training
选项C：guiding
选项D：directing
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20.()help participants develop new skills in a safe environment.
选项A：Role plays
选项B：Case studies
选项C：Small group interaction
选项D：One?on?one sessions
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21.It is appropriate to ask suppliers questions related to the type of training that will be needed with the installation of a new system. Such questions should be:
选项A：What type of training will be required to successfully use the new system?
选项B：What skill level of employee will be involved in the training?
选项C：Who will conduct the training? Is it you or is it the supplier?
选项D：Will there be a need to employ a designated trainer long?term?
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22.组织成员抵制变革的原因包括()。
选项A：资金问题
选项B：缺乏信任
选项C：能力不足
选项D：害怕工作变动
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23.The position of instructional systems designer requires a number of competencies including:
选项A：A foundation in learning theory, including adult learning principles
选项B：Content expertise, including a thorough working knowledge of job skills and performance expectations for varied positions
选项C：Effective communication skills
选项D：A comprehensive knowledge of and skills in using a variety of instructional methods
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24.Which of the following are mentorship skills?
选项A：communication
选项B：listening
选项C：share
选项D：teaching
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25.Icebreakers help set the tone of a training session by:
选项A：Creating enthusiasm
选项B：Creating a friendly environment that is conducive to interaction
选项C：Stressing participants
选项D：Providing a venue for exchange or interaction
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26.Which of the following are the two types of introductions that are made at the beginning of a training session?
选项A：the introduction of the trainer/facilitator
选项B：the introduction of the manager
选项C：the introduction of the participants
选项D：the introduction of the supervisor
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27.New paradigms of organizational behavior have emerged as we proceed into the twenty-first century, reinforcing the importance of the learning organization. Some of these organizational changes include
选项A：An emphasis on partnerships and alliances
选项B：Global versus domestic markets
选项C：Technological tools that support collaboration
选项D：Cross?functional work processes and work teams
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28.以下属于组织资源分析的内容的有
选项A：设备资源
选项B：财力资源
选项C：人力资源
选项D：信息资源
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29.入职培训的形式取决于()。
选项A：被培训员工的喜好
选项B：培训师的培训习惯
选项C：被培训员工的数量
选项D：需要通过培训传递的信息
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30.Job and task analysis produces which three things?
选项A：Task lists for each job
选项B：Job description
选项C：Job breakdowns
选项D：Job performance standards
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31.Some common orientation types include
选项A：Group sessions
选项B：Individual sessions
选项C：Self?orientation
选项D：Mentor sessions
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32.The three involved channels or elements in communication process are
选项A：volume
选项B：vocal
选项C：visual
选项D：verbal
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33.教学设计的系统方法的特征有
选项A：大型团队开发
选项B：线性开发过程
选项C：系统广泛分布
选项D：以寻求解决问题的办法为导向
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34.以下是岗位和任务分析所产生的成果的是
选项A：每一个工作的任务表
选项B：工作分解
选项C：工作业绩标准
选项D：员工绩效评价单
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35.以下属于科克帕特里克等级评估法的步骤的是
选项A：反应评估
选项B：学习评估
选项C：行为评估
选项D：成果评估
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36.Shadowing is not a form of one-on-one training.
选项A：对
选项B：错
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37.按照工资百分比来编制培训报表是使用得最普遍的方法。
选项A：对
选项B：错
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38.所有的差距和问题都是培训问题,都可以通过培训解决。
选项A：对
选项B：错
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39.行为层评估要比第一、二级别的评估需要付出更多的时间和努力。
选项A：对
选项B：错
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40.The drawback to group sessions is that there is no guarantee that all new employees are receiving the same information.
选项A：对
选项B：错
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41.需求分析只能反映学员的个人意见。
选项A：对
选项B：错
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42.投资回报最基本的计算是计算培训课程成本的回收,通常用百分比表示,计算公式为:培训净收益/培训成本*100%。
选项A：对
选项B：错
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43.Potential problems for the mentor include the vigor taken away from other work, because mentoring, if done correctly, can be time?consuming.
选项A：对
选项B：错
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44.A trainer should analyze apparent trends as part of his or her preparation for training.
选项A：对
选项B：错
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45.One?way interaction refers to an on?going relationship or communication between a trainee and a trainer.
选项A：对
选项B：错
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46.Hannafin Peck设计模型是一个从设计开始的3段式流程。
选项A：对
选项B：错
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47.With selective outsourcing you turn over your entire training and development function to one or more external suppliers.
选项A：对
选项B：错
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48.The emphasis on action learning results in optimal use of the classroom time in enhancing leadership capabilities.
选项A：对
选项B：错
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49.A good trainer only needs the professional knowledge.
选项A：对
选项B：错
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50.小组培训时,培训者的主要责任是鼓励学员参与式学习和相互帮助解决问题。
选项A：对
选项B：错
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