南开大学22秋学期（高起本1709-1803、全层次1809-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业一

奥鹏南开在线作业满分答案参考

22秋学期（高起本1709-1803、全层次1809-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-00001

1.()are designed to ask the trainees how they feel about a number of different situations。
选项A：Agree-Disagree Tests
选项B：Opposing statements
选项C：Pro rata scales
选项D：Team effectiveness techniques
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2.列哪个不是小组培训中学员的类型()
选项A：沉默型学员
选项B：破坏型学员
选项C：消极型学员
选项D：主动型学员
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3.()课程的时间较短,可以专注于更具体的主题,如营销策略和电子商务问题。
选项A：EMBA
选项B：非学位公开招生
选项C：定制课程
选项D：在线高管
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4.Which of the following is not an useful tip to channel your body’s nervous energy and prepare constructively for the training session?
选项A：Practice
选项B：Calm down
选项C：Visualize
选项D：Have fun
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5.许多公司的企业大学作为利润中心,不仅培训内部员工,还对()进行培训。
选项A：内部高层经理
选项B：志愿体验者
选项C：内部主管
选项D：外部人员
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6.以下不属于测量培训的受益方的是
选项A：学员
选项B：培训师
选项C：供应商
选项D：管理层
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7.“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。
选项A：具体性
选项B：社会化
选项C：入职
选项D：入职
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8.下列选项中()不属于设计评估外包效果的反馈机制的内容。
选项A：我们如何反馈评估结果
选项B：我们需要了解什么
选项C：我们如何获得信息
选项D：我们如何向所有需要信息的人提供信息
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9.管理层和培训师应该共同努力考虑整合的能力不包括
选项A：设定目标
选项B：接受变革
选项C：充分授权
选项D：资源支持
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10.下列选项中()不属于主管层
选项A：主管
选项B：部门经理
选项C：高级主管
选项D：领班
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11.最常见的外包类型是()。
选项A：全面外包
选项B：业务外包
选项C：选择性外包
选项D：部分外包
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12.下面哪个选项不属于测量可以为有效的评估提供的依据:
选项A：持续性的反馈
选项B：对比
选项C：准确性
选项D：时效性
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13.在组织层面进行需求评估的主要目的是
选项A：找出问题的起因
选项B：增强培训需求的可信度
选项C：设计满足企业需求的培训课程
选项D：着眼于全局并最终解决问题
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14.Typical intangible benefits include:
选项A：Reduced guest satisfaction
选项B：Increased drug abuse
选项C：Increased employee achievement
选项D：Reduced potential value of the employee
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15.即使组织的法律部门可能会参与监督合同的起草工作,合同阶段也不应该完全“移交”给()。
选项A：外包供应商
选项B：公司负责人
选项C：法律顾问
选项D：当地法律机构
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16.Common training materials include:
选项A：Instructor guides
选项B：Participant workbooks
选项C：Manuals
选项D：all of the above
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17.将评估和修订纳入每一个阶段的设计模型是?
选项A：Dick和Carey设计模型
选项B：Hannafin Peck设计模型
选项C：Knirk和Gustafson设计模型
选项D：Gerlach-Ely设计模型
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18.() are relatively easy to write.
选项A：Fill-in-the-blank questions
选项B：True or false questions
选项C：Matching questions
选项D：Essay questions
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19.酒店管理层的培训要侧重()。
选项A：能力驱动
选项B：效率驱动
选项C：利润驱动
选项D：绩效驱动
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20.Countless individuals form () mentoring relationships of this type, often without the knowledge or guidance of the employing organization.
选项A：formal
选项B：inefficient
选项C：informal
选项D：efficient
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21.培训游戏不应按以下哪种方式使用?
选项A：为了消磨时间
选项B：为了让学员了解培训师的智慧
选项C：为了贬低学员
选项D：以一种威胁或有损学员人格的方式
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22.以下属于评估培训课程的益处的有
选项A：改进课程提高质量
选项B：增强培训效果，增进培训价值
选项C：提高培训的成本效益
选项D：增强培训部门的责任和信誉
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23.外包决策的六步模型中的“移交”阶段还应注意到计划外的情况,因此计划要具备()。
选项A：灵活性
选项B：可持续性
选项C：可视性
选项D：适应性
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24.There are some guidelines that can be helpful regardless of the material. These include:
选项A：Relevancy
选项B：Accuracy
选项C：Focus
选项D：Difficulty level
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25.培训师用来评估培训是否有效所参考的学习目标包括()。
选项A：员工反应
选项B：学习所得
选项C：工作表现
选项D：最低表现
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26.()are the reasons for the need for executive education.
选项A：The increasing importance of knowledge (as compared to physical assets) as a competitive advantage
选项B：The Internet, which has diminished physical distance
选项C：The growing gap in compensation based on education
选项D：Difficulties in attracting, developing, and retaining talent
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27.Icebreakers help set the tone of a training session by:
选项A：Creating enthusiasm
选项B：Creating a friendly environment that is conducive to interaction
选项C：Stressing participants
选项D：Providing a venue for exchange or interaction
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28.The needs assessment should ultimately reflect the opinions and input of many people, ideally including():
选项A：employees
选项B：upper management
选项C：the training manager
选项D：the general manager
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29.入职培训的形式取决于()。
选项A：被培训员工的喜好
选项B：培训师的培训习惯
选项C：被培训员工的数量
选项D：需要通过培训传递的信息
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30.What does professional development allow employees to do?
选项A：Earn money
选项B：Maintain their current position
选项C：Provide mobility
选项D：Make promotion a possibility
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31.Training objectives should outline what a trainee should know and be able to do after training.()will help you set training objectives.
选项A：training details
选项B：task lists
选项C：job breakdowns
选项D：job descriptions
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32.以下属于一份合格的培训建议书应有的特点的是
选项A：清晰
选项B：专业
选项C：有目标
选项D：简洁
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33.师徒制的技巧包括()。
选项A：互相理解
选项B：分享
选项C：倾听
选项D：互相尊重
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34.Which of the following factors is included in learning disabilities?
选项A：Visual
选项B：Auditory
选项C：Muscular
选项D：Processing
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35.Phases of the Mentoring Relationship includes:
选项A：initiation
选项B：cultivation
选项C：separation
选项D：redefinition
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36.一个好的培训师不能向学员分享自己过往的经历,尤其是错误经历。
选项A：对
选项B：错
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37.反馈和评估属于培训的最后阶段。
选项A：对
选项B：错
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38.Comprehensive outsourcing, by comparison, is the middle?ground option and the most common type of outsourcing.
选项A：对
选项B：错
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39.Competency?based curriculum development is the framework for the content of professional certification programs.
选项A：对
选项B：错
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40.师徒制的分离阶段是一个较为容易的阶段。
选项A：对
选项B：错
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41.剧院式、U型、T型和中空方形都是常见的培训房间设置的形式。
选项A：对
选项B：错
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42.Group training takes much more time than one?on?one training.
选项A：对
选项B：错
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43.Similar competencies to those of the property?level training professional are needed on the regional and corporate levels but involving an even wider, more diverse, and complex perspective.
选项A：对
选项B：错
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44.Continuing education emerged as its own discipline in higher education during the 1920s and 1930s. During the growth and development of adult education, the field of adult education was born.
选项A：对
选项B：错
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45.需求分析只能反映学员的个人意见。
选项A：对
选项B：错
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46.对每个培训项目来说,都有必要针对培训主题和培训责任人员进行培训反应方面的评估。并且,在每个培训项目的评估中,将这两方面的因素单独进行评估是非常重要的。
选项A：对
选项B：错
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47.In the HBA mentoring program, realizing that students often require more regular mentoring than other, more experienced employees, the concept of (team mentoring) is not recommended.
选项A：对
选项B：错
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48.良好的就职开端和入职培训可以帮助员工成功融入酒店企业。
选项A：对
选项B：错
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49.In a demonstration, a trainer performs a task or uses a skill to show how something is done.
选项A：对
选项B：错
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50.Corporate universities is the meaning of in?house training and education that focuses on issues peculiar to an individual company or industry, particularly leadership development.
选项A：对
选项B：错
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