南开大学22秋学期（高起本1709-1803、全层次1809-2103）《酒店信息技术管理（一）（二）（EI双语）》在线作业一

奥鹏南开在线作业满分答案参考

22秋学期（高起本1709-1803、全层次1809-2103）《酒店信息技术管理（一）（二）（EI双语）》在线作业-00001

1.To accommodate guest preferences and to ensure smooth check-in procedures, what function that front desk employees can use to bypass the room or rate assignments automatically generated by the system?( )
选项A：override function
选项B：Pre-registration function
选项C：System update function
选项D：Room function
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2.A hotel property selected to receive reservation requests after chain properties have exhausted room availabilities in a geographic region is called( )
选项A：planned facility
选项B：overrun facility
选项C：standard facility
选项D：underrun facility
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3.( )维护着最新的房态信息,在客人登记时辅助客房分配,并协助完成许多客户服务。
选项A：财务报告模块
选项B：顾客辅助服务
选项C：客房管理模块
选项D：顾客账务模块
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4.Which of the following computing components does not belong to external storage?( )
选项A：CD
选项B：soft disk
选项C：RAM
选项D：hard disk
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5.一个有效的MIS设计是围绕着管理者的信息需求建立的。MIS支持的决策层次有( )
选项A：战略计划
选项B：战术决策
选项C：业务决策
选项D：以上皆是
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6.A kind of key that used to maintain the price, descriptor, department, tax and inventory status of a menu item is ( )
选项A：modifier key
选项B：settlement key
选项C：preset key
选项D：PLU key
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7.Which of the following computer finance application modules maintains trial balance files?( )
选项A：Accounts Receivable Module
选项B：Accounts Payable Module
选项C：Financial Reporting Module
选项D：Payroll Module
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8.哪个设备可以位于POS设备的顶上、内部和侧面等多种形式( )
选项A：无线终端
选项B：OCR终端
选项C：显示器
选项D：磁卡终端
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9.Which of the following systems are often formed as joint ventures linking a number of diverse business?( )
选项A：Internet distribution system
选项B：Point of sale system
选项C：Global distribution system
选项D：Property management system
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10.下列哪个文件由配方管理应用软件维护,并包含采购单位、派发单位和配方单位的成本信息( )
选项A：配方文件
选项B：原料文件
选项C：菜肴组合文件
选项D：菜单项文件
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11.Which of the following computerized customer services allows customers to get messages and hear their own voice? ( )
选项A：electronic message system
选项B：voice mail
选项C：call-back dialing system
选项D：room computer system
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12.Data elements needed to create a folio are referred to as header information. Common header elements could include( )
选项A：Guest name
选项B：Street address
选项C：Room number
选项D：All above
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13.在计算机化的财务系统中,应收账款模块维护着下列哪个文件( )
选项A：采购订单文件
选项B：雇员管理文件
选项C：顾客管理文件
选项D：供应商管理文件
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14.下列哪个计算机系统组件不是输入设备?( )
选项A：鼠标
选项B：打印机
选项C：键盘
选项D：扫描仪
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15.Multiple independent computer processor connections may form( )
选项A：computer virus
选项B：uninterruptible power supply
选项C：multi-processor environment
选项D：multitasking
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16.前台职员制作的十月六日的入住报告显示816房间是一间继续留宿房。在十月六日的下午2:00,客房管理报告显示816是代售空房。最符合这种状况的描述是( )
选项A：房态差异
选项B：锁在门外
选项C：推迟结账
选项D：沉睡者
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17.Which one of the following is supported by a management information system about the future goals and objectives of an organization?( )
选项A：Tactical decision-making
选项B：Operational decision-making
选项C：Budget decision
选项D：Strategic planning
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18.A feature of an energy management system that turns off equipment on a sequential basis for a given period of time each hour is( )
选项A：duty cycling
选项B：demand control
选项C：room occupancy sensors
选项D：all above
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19.In determining the format of the information, if the designated reseller has installed a computer system in another hotel business, the manager may obtain ( )
选项A：Registration card
选项B：Billing
选项C：Customer receipt
选项D：All above
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20.POS系统的终端或收款机不能位于饭店的( )
选项A：餐厅
选项B：健身房
选项C：客房服务中心
选项D：礼品店
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21.A bus system is defined as the electronic circuitry over which power, data, address, and other signals travel. There are three buses within a computer system: ( )
选项A：I/O bus
选项B：Data bus
选项C：Address bus
选项D：Control bus
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22.集成的饮食服务软件相对于非集成的应用软件的优势有哪些?( )
选项A：最小化创造相同大小的利润所产生的费用
选项B：最小化将输入处理成输出所花的时间
选项C：最小化处理和重复处理的次数
选项D：最小化不必要的输出总量
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23.Which of the following will enable hotel manager to control the behavior of buying and upgrading a computer system? ( )
选项A：Supplier live demo script
选项B：Allow dealers to create their own quotation format
选项C：Design requirements documents
选项D：Use the same criteria when evaluating your reseller program
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24.Functions performed by a PMS guest accounting module include( )
选项A：Check-Out
选项B：Charge Posting
选项C：Purchasing
选项D：End-of-Day
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25.茱莉亚是市区酒店的销售主任,想对最近一次会议的参加者表示感谢,并邀请他们明年再来。他决定使用办公软件中的邮件合并功能。在邮件合并中下列哪些材料不是放在主文件中的?( )
选项A：姓名
选项B：信的主体
选项C：区号
选项D：街道地址
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26.What reports may customer report module generated? ( )
选项A：rooms allotment report
选项B：registration progress report
选项C：rooms history report
选项D：rooms productivity reports
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27.Which of the following statements about the menu engineering graph is correct? ( )
选项A：The menu engineering graph is usually considered the most powerful menu engineering report.
选项B：The graph cannot indicate the relative奥鹏南开在线作业满分答案参考 plotting of menu mix and item contribution margin.
选项C：The vertical axis of the graph is scaled to the number of items sold, while the horizontal axis is calibrated in currency.
选项D：Each menu item is then placed on a graph using its MM and CM coordinates.
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28.下列能够使饭店管理者控制购买和升级一个计算机系统的行为有( )
选项A：允许经销商建立他们自己的报价格式
选项B：设计方案要求文件
选项C：供应商现场演示的脚本
选项D：评估经销商方案时使用相同的标准
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29.下列属于顾客账务模块生成的报告有( )
选项A：分类账总结报告
选项B：客房分配报告
选项C：顾客账单控制报告
选项D：收入中心报告
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30.Which of the following statements about the central reservation system is correct?( )
选项A：Central Reservations System supports frequent traveler programs when processing reservations for each hotel.
选项B：Most independent central reservation systems fail because it is difficult to find demand for their services.
选项C：The Central Reservation System maintains statistical information on the rates of approval and rejection.
选项D：A computerized central reservation system can transfer financial data from each restaurant back to headquarters for processing.
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31.Refusal reports track the number of room nights refused because rooms refused because rooms were not available for sale.
选项A：对
选项B：错
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32.A style page is a predefined style of a typical file for a particular business.
选项A：对
选项B：错
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33.Keyboards and touchscreen terminals are common output units.
选项A：对
选项B：错
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34.收入预测报告将预计住房率与现有房费相乘以规划未来收入。
选项A：对
选项B：错
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35.A gateway provides a means for two incompatible networks to communicate.
选项A：对
选项B：错
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36.Room status discrepancy refers to a situation in which the house keeping department’s description of a room’s status differs from the information of front desk.
选项A：对
选项B：错
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37.收入管理可以用于决定是否所有的房费都应该提升或下降。
选项A：对
选项B：错
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38.When deciding what data to process, you only need to consider data identification, collection, and entry.
选项A：对
选项B：错
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39.自动化销售办公需要秘书打印出团队房锁定和其他功能信息。
选项A：对
选项B：错
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40.A softcopy is a copy of a computer-processed message printed on paper.
选项A：对
选项B：错
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41.如果HOBIC被用于处理电话流量过载,这些通话会被送到电话计费系统做最后的定价、记录和报告。
选项A：对
选项B：错
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42.已订房业务与预订请求的总数之间的比例叫做获准率。
选项A：对
选项B：错
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43.Sleeper is a kind of vacant room that is believed to be occupied.
选项A：对
选项B：错
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44.收入管理是一套需求预测技术,目的是使收入最大化。
选项A：对
选项B：错
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45.识别码的作用是使顾客账务模块在两个独立账户存在于一个房间号下时,能够将费用转账至正确的账单上。
选项A：对
选项B：错
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46.支票登记文件保存了所有当前未付和应付发票的目录。
选项A：对
选项B：错
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47.选择饮食服务计算机系统时,最容易出现的错误是将选择取决于计算机软件。
选项A：对
选项B：错
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48.冗余拷贝需要两个同时工作的存储设备。
选项A：对
选项B：错
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49.所有用户输入系统的数据将被临时存放在内部存储器的ROM区域。
选项A：对
选项B：错
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50.Automatic route selection is a feature of a call accounting system that provides the capability of connecting with a variety of common carriers.
选项A：对
选项B：错
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