南开大学23秋学期《餐饮经营管理（一）（二）（EI双语）》在线作业二

奥鹏南开大学23年秋季新学期作业参考

23秋学期（高起本：1709-2103、专升本/高起专：2003-2103）《餐饮经营管理（一）（二）（EI双语）》在线作业-00002

非商业性餐饮设施,如工商企业一般较多使用()菜单。
A:零点菜单
B:自助菜单
C:循环菜单
D:固定菜单
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以下()属于餐饮企业中的一线经理。
A:财务部经理
B:前厅部经理
C:人力资源部经理
D:采购部经理
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Andrs and his wife, Isabel, would like to open a restaurant in the United States that would introduce a broad range of Americans to the cuisine of their native Peru. As the partners develop the menu, they should keep in mind that:
A:some ingredients may need to be changed to reach a broader range of guests.
B:most Americans have no interest in trying foreign food.
C:the majority of Americans will expect the menu to be entirely in Spanish.
D:planning an ethnic menu is no different from planning a menu featuring American entres.
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Which of the following chain operations was among the very first to offer franchising opportunities?
A:Howard Johnson’s
B:McDonald’s
C:Holiday Inn
D:Red Lobster
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Which of the following statements about MSDSs is true?
A:Only large food service operations can benefit from the routine use of MSDSs.
B:MSDSs must be placed at every workstation in a food service operation.
C:Most managers will not find MSDSs useful.
D:MSDSs should be reviewed with new employees during orientation.
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定价决策中最重要的是与()相关的问题。
A:利润
B:成本
C:顾客满意度
D:竞争对手
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Food servers who effectively use suggestive selling techniques:
A:will typically be disliked by regular guests.
B:may risk driving away business and losing tips.
C:can have a significant positive effect on the operation’s success.
D:are usually met with resistance from guests, who typically don’t like servers who suggest alternatives.
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Which of the following statements about menu planning is true?
A:A meal should be composed of foods that vary in texture.
B:A reliable guide that menu planners can always use is that guest preferences are the same as their own.
C:Menu planning in chain restaurants is always done by the individual operations’ general managers.
D:Alcoholic beverages should be listed only on a separate menu.
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营养素中的无机物,也就是人体所需的矿物质,一般存在于()食品中
A:所有
B:蔬菜和水果类
C:肉类和海鲜类
D:各种奶制品
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Which of the following statements about food service in noncommercial facilities is true?
A:Noncommercial food service operators usually seek to minimize expenses while providing consumers with nutritious meals.
B:The first goal of food service operators in noncommercial facilities is to generate profits.
C:Food service operators in noncommercial facilities are prohibited by law from making profits.
D:Nutrition is of little concern to noncommercial food service operators.
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Who is ultimately responsible for developing, implementing, and monitoring the property’s sanitation and safety efforts?
A:OSHA
B:an inspection company
C:designated employees
D:managers
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广告是餐饮经理为了实现市场目标的重要手段,户外广告的优点是()
A:费用低、时间长、辐射广
B:费用高、时间长、辐射广
C:费用低、时间短、辐射广
D:费用高、时间长、辐射窄
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Which of the following typically can change baking times and temperatures for baked products?
A:the type of fat used
B:time of day
C:the mixer used in production
D:altitude
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市场营销可以简单的定义为()
A:产品的销售手段
B:各种市场销售手段的总称
C:从顾客的角度来审视经营
D:将产品进行市场推广
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The success of a just-in-time inventory system depends upon:
A:having sufficient funds immediately available.
B:prime suppliers who work as partners with the food and beverage operation.
C:extensive storage space at the food and beverage operation.
D:maintaining the latest computer hardware and software.
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存储食品要确保适当的通风和空气流通。通常让物品距离地面和墙面()厘米比较适宜。
A:5厘米
B:10厘米
C:15厘米
D:20厘米
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What are accounts payable?
A:obligations owed to the property from sales made on credit
B:liabilities incurred for food, supplies, equipment, or other goods and services purchased on account
C:the listing of financial statement accounts and account numbers
D:a front-of-the-house accounting task
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Which of the following techniques is effective in reducing purchasing costs?
A:Change the purchase unit size to a smaller container to reduce the supplier's handling charges.
B:Purchase directly from a distributor or grower.
C:Charge goods on credit to increase the supplier's cash flow.
D:Increase supplier services.
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When planning new construction or a remodeling project, which of the following people is least likely to be part of the planning team?
A:general manager
B:guests
C:architect
D:food service facility consultant
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用于沙拉的酱汁几乎与沙拉的种类一样多,不过根据沙拉酱汁的特点,可以将之分为两类,它们是()
A:沙拉油和醋
B:蛋黄酱和油醋汁
C:酱油和芥末酱
D:辣椒油和油醋汁
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下列()灭火器材适用于因电线线路老化发生的线路着火?
A:灭火毯
B:干粉灭火器
C:二氧化碳灭火器
D:泡沫灭火器
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二线经理及其所在的部门对企业的收入没有直接的影响,这些管理人员包括下列()
A:人奥鹏南开大学23年秋季新学期作业参考力资源部经理
B:财务总监
C:前厅部经理
D:采购部经理
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现今的饭店和其它住宿设施中的餐饮服务是从早起的()发展而来的
A:咖啡馆
B:天主教会的宗教寓所
C:客栈
D:古代的医院
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慈善活动是典型的公关活动。餐饮服务场所可以通过()等方式,开展好慈善活动。
A:收集员工捐赠品
B:开展资助活动
C:支持电视广播活动
D:捐助资金
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牛奶是最具天然营养价值的食品之一,奶制品的种类很多,下列哪些属于奶制品类食物?
A:脱脂牛奶
B:人造黄油
C:芝士奶酪
D:披萨饼
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以下()警示行为可以帮助服务人员识别顾客是否接近醉酒。
A:行为失控
B:判断错乱
C:反应迟缓
D:动作不协调
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以下()说明了我们为什么要烹制食物?
A:锻炼烹饪技术
B:消灭有害微生物
C:改善消化能力
D:使食品产生、增加或改变味道
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食物中毒的症状表现为()
A:呕吐
B:腹泻
C:恶心
D:抽搐
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下列富含维生素C的水果有()
A:青葡萄
B:桔子
C:猕猴桃
D:青檬
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钠是食盐中的无机成分,但过多的食用会引发高血压病,高钠食物和调料包括:()
A:泡菜
B:熏肉
C:虾酱
D:豆瓣酱
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自助餐服务是把食品艺术性的摆放在桌台上,由顾客自助用餐。
A:对
B:错
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餐饮服务业也是劳动密集型行业,为了实现餐饮服务的目标,需要大量人员来从事这项工作。
A:对
B:错
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Cart service also called French service.
A:对
B:错
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hard-cooked eggs should be cooked no more than 8 minutes.
A:对
B:错
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通常,吧台的长度是由客人需要的具体座位数量来决定的,而不是由吧台下面的设备所占空间来决定。
A:对
B:错
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many types of resources are available to a food service manager, including PEOPLE and MONEY.
A:对
B:错
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a feasibility study should be conducted before a proposed food service operation is constructed or an existing facility is purchased or leased.
A:对
B:错
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food contains six types of nutrients are: proteins, carbohydrates, fats, vitamins, minerals, and calories.
A:对
B:错
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food contains six types of nutrients that supply energy and regulate the body processes are proteins, carbohydrates, fats, vitamins, minerals, and water.
A:对
B:错
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减少并控制过多的人介入到采购工作中,可以有效降低采购过程中出现的腐败行为。
A:对
B:错
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family-style service also called American service.
A:对
B:错
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at small properties, the dining room manager also performs the duties of host as well.
A:对
B:错
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guest can order and pick up their own beverage at pubic bar.
A:对
B:错
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PLANNING is the management task of creating goals and objectives and programs of action to reach them.
A:对
B:错
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human resource manager is a line manager with decision-making authority within or over a revenue-generating department that directly provides services to guests.
A:对
B:错
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对于未按时送达的货物,验收员可以拒收。
A:对
B:错
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the relevance of all decisions about the menu depends on knowing your kitchen.
A:对
B:错
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internal selling involves hiring salespeople to generate leads and make personal sales calls outside the food service operation itself.
A:对
B:错
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many types of resources are available to a food service manager, but not including GUESTS and MONEY.
A:对
B:错
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service personal also called front-of-the-house employees.
A:对
B:错
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