南开大学23年春《酒店信息技术管理（一）（二）（EI双语）》在线作业三

奥鹏南开大学新学期作业参考

23春学期（高起本：1709-2103、专升本/高起专：1909-2103）《酒店信息技术管理（一）（二）（EI双语）》在线作业-00003

下列哪个文件由配方管理应用软件维护,并包含采购单位、派发单位和配方单位的成本信息( )
A:配方文件
B:原料文件
C:菜肴组合文件
D:菜单项文件
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以下关于中央预订系统的说法哪一个是错误的? ( )
A:中央预订系统维护着获准率与拒绝率的统计信息。
B:一个计算机化的中央预订系统可以将财务数据从每个饭店传送回总部处理。
C:多数独立的中央预订系统失败是因为难以为他们的服务找到需求。
D:中央预订系统在为每个饭店处理预订时能支持频繁旅行者程序。
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The wash factor means( )
A:Removal of used and therefore necessary group rooms form a group block.
B:Removal of used and therefore unnecessary group rooms form a group block.
C:Removal of unused and therefore necessary group rooms form a group block.
D:Removal of unused and therefore unnecessary group rooms form a group block.
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可以根据部门显示现金、费用和支付总额,并可用于部门事务的宏观分析的报告是( )
A:催付信件
B:分类账总结报告
C:收入中心报告
D:顾客账单控制报告
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下列关于送货到家饮食服务的说法错误的是( )
A:多部门协作的饮食服务业者的家庭送货网络类似于饭店中央预订系统
B:单一部门时，订单处理开始于接单员将顾客电话号码输入到计算机系统中
C:对于以前没有订购过的顾客，由于系统中没有顾客信息，所以无法处理订单
D:对于以前订购过的顾客，可以从数据库中提取到一个电子顾客记录
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通过一个预先设定的样式来处理文档排版的功能是( )
A:自动拼写检查
B:样式页
C:邮件合并
D:重新计算
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Book that indicates the occupancies and vacancies of specific function rooms is( )
A:banquet book
B:group book
C:function book
D:guestroom book
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A rooms management module forecasts the number of rooms that will require cleaning by( )
A:only processing expected number of arrivals
B:only processing current house counts
C:processing current house counts and expected number of arrivals
D:it depends
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Which of the following documents is maintained by the recipe management application and contains cost information for purchasers, distributors, and formulators ( )
A:ingredient file
B:recipe file
C:dish combination file
D:menu item file
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最可能是饭店系统经理的一个主要责任的是( )
A:掌握饭店各个职能区域间的相互关系
B:掌握所有已安装系统和网络的硬件部分
C:掌握在饭店中使用的应用软件程序
D:以上所有
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A booking network that handles bookings for airlines, car rental and hotel rooms is called ( )
A:Intersell Agency
B:Reservation Center
C:Non-affiliate Reservation System
D:Central Reservation System
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当房间售出后,在饭店和预订中心上的可用于销售的可用房存量就会自动更新。这种功能叫做( )
A:集体营销
B:自动更新可用房状态
C:提供特惠房和促销包价
D:即时确认预订
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What folio can be used to track guest folio balances that are settled to credit card and debit card debits?( )
A:semi-permanent folio
B:permanent folio
C:temporary folio
D:control folio
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Which of the following systems are often formed as joint ventures linking a number of diverse business?( )
A:Internet distribution system
B:Point of sale system
C:Global distribution system
D:Property management system
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用于联系员工与公司,仅限于公司内部员工使用的Internet技术称为( )
A:路由器
B:内部网
C:互联网
D:网关
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A feature of an energy management system that turns off equipment on a sequential basis for a given period of time each hour is( )
A:duty cycling
B:demand control
C:room occupancy sensors
D:all above
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An outline of the vendor’s responsibilities should encourage vendors to submit as much as possible relative to such area as( )
A:Network configurations
B:Payment plan options
C:Application descriptions
D:All above
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Which is not the basis for choosing a computer system?( )
A:Price
B:Performance
C:Appearance
D:Convenience
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Which of the following types of electronic communications uses multiple channels to transmit several digits at the same time?( )
A:Serial transmission
B:Parameter transmission
C:Parallel transmission
D:Porter transmission
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Who participates in the selection of system hardware and is trained in network operations for specific software applications?( )
A:property systems manager
B:property systems operator
C:department systems supervisor
D:department systems operator
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管理信息系统安全的三个重要方面是( )
A:能源后备系统
B:密码保护
C:信息备份过程
D:信息保护
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下列说法正确的是( )
A:每日电话收入报告可以记录CAS处理的每个电话的费用和价格
B:回话机制指电话计费系统确保顾客只需为那些有回应的呼叫付费的特性
C:电话计费系统节省了空间，降低了维护和人工的费用
D:POS系统传送的数据一定符合饭店管理系统的要求
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下列与计费有关的系统接口有( )
A:POS系统
B:顾客操作设备
C:电话自动计费系统
D:电子门锁系统
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配方管理软件中的标准配方文件包括( )
A:销售总额
B:份额大小
C:配方单位
D:菜单售价
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Three important aspects of MIS security are ( )
A:Information backup process
B:Anti-virus measures
C:Energy reserve system
D:Information protection
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下列属于自动化销售系统的特点的是( )
A:自动制作确认信
B:自动制作合同
C:自动生成各种报表
D:财务和预订信息录入在速记单上
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Which of the following statements is correct? ( )
A:The room management module can predict the number of rooms that need to be cleaned daily
B:The room management module usually allocates rooms for guests as part of a preregistration activity
C:Room status updates maintained by the room management module enable front desk staff to quickly and accurately assign rooms when customers register
D:The room management module derives room management productivity by calculating the average time a room attendant cleans a room in a shift and the number of rooms cleaned
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下列关于计算机饭店薪资功能的论断中正确的有 ( )
A:在饭店业中，一个职员可以在不同的班次里做不同的工种，每一个工种的报酬可能都不一样
B:薪资模块维护着联邦和州的税务数据的政府报告文件
C:计算机化的薪资功能可以统计雇员的病假和休假时间
D:通过计算机化的薪奥鹏南开大学新学期作业参考 代做2元一门资功能，已签发的工资支票必须和银行的单据手工对账
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Computer hardware is visible, and easy to identify. In order to have an automated system, three hardware components are required: ( )
A:I/O component
B:CPU
C:External storage device
D:Monitor
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What are the main tasks and responsibilities of the departmental system manager? ( )
A:Master the hardware part of all installed systems and networks
B:Grasp the relationship between the various functional areas of the hotel
C:Select department managers and establish training programs
D:Master the application programs used in restaurants
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Automatic route selection is a feature of a call accounting system that provides the capability of connecting with a variety of common carriers.
A:对
B:错
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Delivery network transports beverage item ingredients from storage areas to dispensing units.
A:对
B:错
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Recipes that are included as ingredients within a standard recipe record are called sub-recipe.
A:对
B:错
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识别码的作用是使顾客账务模块在两个独立账户存在于一个房间号下时,能够将费用转账至正确的账单上。
A:对
B:错
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收入管理可以用于决定是否所有的房费都应该提升或下降。
A:对
B:错
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在饭店有扩张计划时,无需参考拒转报告,可以直接制定计划。
A:对
B:错
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A back office system may contain application software designed to monitor and process accounts receivable and accounts payable transactions, payroll accounting, and financial reporting.
A:对
B:错
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事前成本是将售出菜单项的数目与标准配方成本相乘,得出的潜在的食品成本总额。
A:对
B:错
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在计算机系统采购中,税、保险、运输等成本是隐性成本。
A:对
B:错
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电话计费系统的自动路由选择功能用于识别电话是从哪个分机打出的。
A:对
B:错
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自动化销售办公需要秘书打印出团队房锁定和其他功能信息。
A:对
B:错
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Micro-fitted electronic locking system is an electronic locking system that operates through a centralized master code console that is interfaced to every controlled guestroom door.
A:对
B:错
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客房入住感应器需要用户手动确认一个房间的实际入住情况。
A:对
B:错
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The account files in the automated sales department are standard-size folders containing the information necessary to meet the basic needs of the customer's business.
A:对
B:错
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Employee folio is used to track customer purchases, compute discounts, monitor expense account activity, and separate authorized business charges from personal expenditures.
A:对
B:错
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Bid specification file contains the specific of purchased items. Purveyors are asked to quote prices for products that meet or exceed stated specifications.
A:对
B:错
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支票登记文件保存了所有当前未付和应付发票的目录。
A:对
B:错
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Central reservation system is an internal reservation network.
A:对
B:错
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库存差异指的是实际盘存的库存余额和永久库存系统下余额的差异。
A:对
B:错
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数据编码能够使数据录入、处理、输出加快。
A:对
B:错
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