南开大学22秋学期(高起本1709-1803、全层次1809-2103)《酒店信息技术管理(一)(二)(EI双语)》在线作业二
奥鹏南开在线作业满分答案参考
22秋学期(高起本1709-1803、全层次1809-2103)《酒店信息技术管理(一)(二)(EI双语)》在线作业-00002
1.菜单设计软件将菜肴组合为高但边际利润为低的菜单项的归类为( )
选项A:问题者
选项B:跟随者
选项C:明星
选项D:瘦狗
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2.下列哪个报告显示了根据销售种类分类的销售总额与每日不同营业阶段的销售额之间的关系( )
选项A:营销分类报告
选项B:每周销售表单
选项C:菜单项文件
选项D:销售种类分析报告
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3.如果有POS系统接口,饭店管理系统在做每日例行更新时,其时间应在餐饮营业和其他的利润中心处于( )
选项A:运行营业结束的系统更新时
选项B:将数据下载至后台计费系统时
选项C:营业高峰时期
选项D:已关闭
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4.A feature of an energy management system that turns off equipment on a sequential basis for a given period of time each hour is( )
选项A:duty cycling
选项B:demand control
选项C:room occupancy sensors
选项D:all above
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5.What folio can be used to track guest folio balances that are settled to credit card and debit card debits?( )
选项A:semi-permanent folio
选项B:permanent folio
选项C:temporary folio
选项D:control folio
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6.包含的信息最多,并且多数信息可以通过其他菜单管理应用软件来收集的是( )
选项A:菜单项分类
选项B:菜单总结表
选项C:菜单设计图
选项D:四格矩阵图
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7.哪种宴会应用软件能够提供活动的日程表,列出顾客的姓名、地址和特定的注意事项?( )
选项A:送货到家宴会
选项B:最终产品宴会
选项C:店外宴会
选项D:店内宴会
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8.选择计算机系统时,下列顺序正确的是( )
选项A:分析信息需求、收集销售信息、建立系统需求、确定硬件配置
选项B:分析信息需求、建立系统需求、收集销售信息、确定硬件配置
选项C:分析信息需求、建立系统需求、确定硬件配置、收集销售信息
选项D:收集销售信息、分析信息需求、建立系统需求、确定硬件配置
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9.饭店管理系统的哪一个前台应用软件可以准确生成客房、收入和预测的报告?( )
选项A:预订模块
选项B:POS模块
选项C:客房管理模块
选项D:顾客账务模块
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10.当房间售出后,在饭店和预订中心上的可用于销售的可用房存量就会自动更新。这种功能叫做( )
选项A:集体营销
选项B:自动更新可用房状态
选项C:提供特惠房和促销包价
选项D:即时确认预订
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11.Yield management is based on( )
选项A:Interest rate
选项B:Supply and demand
选项C:Investment strategy
选项D:Bid
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12.哪个设备可以位于POS设备的顶上、内部和侧面等多种形式( )
选项A:无线终端
选项B:OCR终端
选项C:显示器
选项D:磁卡终端
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13.如果有大量的数据需要频繁更新并永久保存,那么正确的保存位置应该选择在( )
选项A:内存
选项B:硬盘
选项C:CD-ROM
选项D:BIOS
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14.To accommodate guest preferences and to ensure smooth check-in procedures, what function that front desk employees can use to bypass the room or rate assignments automatically generated by the system?( )
选项A:override function
选项B:Pre-registration function
选项C:System update function
选项D:Room function
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15.下列不属于一个计算机系统必须有的三个硬件部件的是( )
选项A:输入输出设备
选项B:中央处理器
选项C:外部存储设备
选项D:操作系统
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16.Which of the following documents is maintained by the recipe management 奥鹏南开在线作业满分答案参考application and contains cost information for purchasers, distributors, and formulators ( )
选项A:ingredient file
选项B:recipe file
选项C:dish combination file
选项D:menu item file
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17.Which of the following types of electronic communications uses multiple channels to transmit several digits at the same time?( )
选项A:Serial transmission
选项B:Parameter transmission
选项C:Parallel transmission
选项D:Porter transmission
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18.为了可以处理POS业务,终端必须与位于终端机箱外的CPU相连。POS系统的处理器是一个独立的设备,但是也有可能连接一台( )。
选项A:输出设备
选项B:电子收款机
选项C:存储设备
选项D:计费系统
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19.下列哪个自动化销售办公的电子文件作为给客户的最终合同,并可以生成 宴会职员的工作订单?( )
选项A:客户管理文件
选项B:菜单控制日志
选项C:宴会活动订单
选项D:功能房订单
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20.一个有效的MIS设计是围绕着管理者的信息需求建立的。MIS支持的决策层次有( )
选项A:战略计划
选项B:战术决策
选项C:业务决策
选项D:以上皆是
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21.与预订模块相关的典型活动包括( )
选项A:预订查询
选项B:预订确认
选项C:预订记录确认
选项D:房态报告生成
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22.The correct of the following statements about the yield management are ( )
选项A:When supply exceeds demand, the room should be higher
选项B:The team generally pays lower room rates than casual customers
选项C:The ratio of potential income to real income is called profit
选项D:If the current team bookings are less than expected and lag behind past trends, the appropriate revenue management strategy should be to reduce the cost
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23.下列属于键盘操作的自动饮料控制系统的一部分的是( )
选项A:酒杯感应器
选项B:酒瓶感应器
选项C:顾客账单感应器
选项D:有价格编码的喷头
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24.CAS/PMS接口给饭店企业提供了很多优点,比如( )
选项A:提升网络沟通能力
选项B:内建安全机制
选项C:自动将费用转至顾客账单上
选项D:给能源控制带来很多好处
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25.The recipe management application maintains the three most important documents of the restaurant's automatic management system ( )
选项A:ingredient file
选项B:recipe file
选项C:menu item file
选项D:price file
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26.完成合同谈判后,管理者需要在安装要素上做决定。下列属于需要决定的安装要素的有( )
选项A:培训
选项B:验收测试
选项C:系统转换
选项D:产品演示
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27.自动饮料控制系统的饮料都可以存储在( )
选项A:吧台里
选项B:酒杯里
选项C:封闭储藏室的架子上
选项D:开放储藏室的架子上
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28.下列属于饭店管理系统预订模块生成的报告的有( )
选项A:可用房报告
选项B:收入预测报告
选项C:房态差异报告
选项D:拒转报告
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29.Which of the following will enable hotel manager to control the behavior of buying and upgrading a computer system? ( )
选项A:Supplier live demo script
选项B:Allow dealers to create their own quotation format
选项C:Design requirements documents
选项D:Use the same criteria when evaluating your reseller program
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30.The accounts payable file module normally tracks purchase creditor positions, and the hotel’s banking status. The major files maintained by an accounts payable program are the( )
选项A:Payroll register file
选项B:Vendor master file
选项C:Invoice master file
选项D:Check register file
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31.Some ingredient files may specify more than one recipe unit.
选项A:对
选项B:错
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32.Perpetual inventory system is an inventory system in which property employees periodically observe and count items in storge.
选项A:对
选项B:错
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33.A style page is a predefined style of a typical file for a particular business.
选项A:对
选项B:错
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34.In the menu engineering summary, the important information is displayed in a very complex way.
选项A:对
选项B:错
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35.在送货到家饮食服务中,如果该顾客以前没有订购过,则无法为其提供服务。
选项A:对
选项B:错
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36.Delivery network transports beverage item ingredients from storage areas to dispensing units.
选项A:对
选项B:错
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37.收据打印机作为POS打印机中的现场打印设备,只能打印软账单。
选项A:对
选项B:错
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38.Bid specification file contains the specific of purchased items. Purveyors are asked to quote prices for products that meet or exceed stated specifications.
选项A:对
选项B:错
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39.库存状态反映的是每个库存项目的存货数量。
选项A:对
选项B:错
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40.Transient guests, conference attendees, and casual observers alike can access information about the hotel, its outlets, and surrounding attractions from automated guest information services.
选项A:对
选项B:错
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41.识别码的作用是使顾客账务模块在两个独立账户存在于一个房间号下时,能够将费用转账至正确的账单上。
选项A:对
选项B:错
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42.The central processing unit is responsible for orchestrating the hardware and the software.
选项A:对
选项B:错
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43.The Internet is a private network and it is a company-wide information system.
选项A:对
选项B:错
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44.Sales filing system helps to maximize the sales department's efficiency.
选项A:对
选项B:错
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45.解调器将传送数据方的数字信号转化为模拟信号进行发送,调制器将模拟信号转化为数字信号让接收方的计算机可以接收数据。
选项A:对
选项B:错
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46.收入预测报告将预计住房率与现有房费相乘以规划未来收入。
选项A:对
选项B:错
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47.The credit cardholder must deposit money in order to give the card value.
选项A:对
选项B:错
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48.在饭店有扩张计划时,无需参考拒转报告,可以直接制定计划。
选项A:对
选项B:错
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49.Soft checks are guest checks made of flimsy receipt paper.
选项A:对
选项B:错
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50.Users can write information to the rom.
选项A:对
选项B:错
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