南开大学22秋学期（高起本：1603、1609、1703）《饭店业人力资源管理（一）（二）（EI双语）》在线作业二

奥鹏南开在线作业满分答案参考

22秋学期（高起本：1603、1609、1703）《饭店业人力资源管理（一）（二）（EI双语）》在线作业-00002

1.Which of the following is the most common type of training objective?
选项A：results-oriented
选项B：learning-acquired
选项C：knowledge generation
选项D：reaction-based
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2.业绩评估的一个最常用的用途是提供(),肯定员工的表现或帮助他们改进。
选项A：表现反馈
选项B：决策工具
选项C：员工培训和发展
选项D：技术和绩效评估
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3.不同于远期校标效度和即期校标效度的预测方法,内容效度衡量方法是听取专家意见,下面哪个不属于内容效度衡量方法的步骤 ( )?
选项A：完全工作分析
选项B：设计测试
选项C：有专家审查测试内容
选项D：有人力资源部门对测试内容进行修改
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4.Which of the following types of interview questions encourages job applicants to elaborate on an issue and promotes a comprehensive response?
选项A：open-ended questions
选项B：eclectic questions
选项C：stress questions
选项D：closed-ended questions
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5.The food and beverage director at a downtown hotel cross-trained buspersons to deliver room service orders. This is an example of:
选项A：job simplification
选项B：job rotation.
选项C：job analysis.
选项D：horizontal job expansion.
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6.One-on-one discussions between the trainer and the trainee are a form of:
选项A：modeling
选项B：conference training.
选项C：sensitivity training.
选项D：programmed instruction.
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7.Which of the following job design techniques requires cross-training employees?
选项A：job simplification
选项B：job enlargement.
选项C：job rotation.
选项D：job enrichment.
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8.进行需求评估时要从三个方面进行分析:组织分析,任务和( )分析以及个人分析。
选项A：行为
选项B：工作
选项C：目标
选项D：标准
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9.下面哪个培训方法不属于非管理者培训?
选项A：讲座
选项B：在职培训
选项C：工作指导培训
选项D：公文处理工作培训
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10.所有工资政策和薪酬支付过程都受到()的约束,任何实施与该法律不符的政策或过程的企业都会被处以罚金,并责令补足欠发工资。
选项A：《民权法》
选项B：《公平工资法》
选项C：《公平就业机会》
选项D：《公平劳动标准法》
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11.()是了解工资的真实价值或购买力的有效指数,它基本反映了商品或服务零售价格的变化,是通过对比当前的商品或服务的价格和基期价格得出的。
选项A：物价指数
选项B：国内生产总值
选项C：消费价格指数
选项D：生产者物价指数
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12.The g奥鹏南开在线作业满分答案参考eneral manager of the Slow Start Hotel notices that new hires are not learning their jobs very quickly. She should direct her departmental managers to examine their training programs and their ________________ programs.
选项A：specific job orientation
选项B：general property orientation
选项C：specific property orientation
选项D：cross-departmental orientation
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13.Which of the following managerial tools summarizes the duties, responsibilities, working conditions, and activities of a specific job?
选项A：job specifications
选项B：job analyses
选项C：job descriptions
选项D：job designs
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14.通过一项指定的工作衡量应聘者完成工作或相关任务的能力的雇佣前测试是()。
选项A：笔试
选项B：体能测试
选项C：评价中心
选项D：工作样本
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15.The most significant problem with conducting performance appraisals annually or semi-annually is that:
选项A：appraisers cannot maintain employee files for as long as six months.
选项B：too much activity takes place in six to twelve months to consider in one appraisal session.
选项C：most hospitality employees don’t stay on that job that long.
选项D：many appraisers cannot remember events and behaviors that occurred as long as six or twelve months ago
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16.The Welcome Inn has its new orientation program in place. The general manager has decided that new hires will work in relatively easy jobs until they get a feel for the work and get familiar with the industry. The Welcome Inn management is using which of the following undesirable approaches to orientation?
选项A：a Mickey Mouse approach
选项B：suffocation
选项C：unrealistic job previews
选项D：emphasis on paperwork
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17.Marital conflict between people who neither work for the same employer nor work in the same physical location is an example of:
选项A：an organizational stressor.
选项B：an extra-organizational stressor.
选项C：a group stressor.
选项D：an individual stressor.
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18.All of the following acts that Congress has passed affect human resources management. The act that made unfair labor practices by unions illegal is the:
选项A：Wagner Act.
选项B：Taft-Hartley Act.
选项C：Norris-LaGuardia Act.
选项D：Landrum-Griffin Act.
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19.Which of the following is not regarded as a potential advantage of internal recruiting over external recruiting?
选项A：lower recruitment costs
选项B：infusion of “new blood” with new ideas
选项C：lower training costs
选项D：improved morale of staff
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20.Which of the following statements about a Human Resource Information System (HRIS) is true?
选项A：An HRIS involves the purchase of a large computer system and the hiring of specially trained personnel.
选项B：Employees have the right to review and copy information about them stored in an HRIS.
选项C：Exit interview data are best stored in files separate from those maintained by an HRIS.
选项D：The major cost associated with an HRIS is the purchase of the necessary software and hardware.
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21.女性工作可能产生的问题主要涉及( )
选项A：小孩看护
选项B：协作工作
选项C：灵活的工作时间
选项D：公平分配薪金
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22.人力资源规划过程包括企业需求和为这种需求提供使用的配备两个方面,也就是人力资源管理中的两大要素:
选项A：员工供给
选项B：员工需求
选项C：员工评估
选项D：员工绩效
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23.当今劳动力正在经历巨大的变化,下面哪些变化趋势影响到人力资源的规划和招聘?
选项A：劳动力在减少，技术不熟练
选项B：全球化趋势加强
选项C：变化越来越大
选项D：老龄化趋势严重
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24.( )是管理者考虑培训前的三个决定性要素,这些要素涉及了每个工作所需要的知识、技能和能力(KSAs),而经理可以根据此确定培训计划的责任和任务。
选项A：工作环境
选项B：工作分析
选项C：工作描述
选项D：工作指标
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25.效度主要体现了选择过程在多大程度上真实反映了选择者需要了解的情况。目前,主要有两种常用的方法可以测试选择的效度,这两种方法是:( )
选项A：元气校标效度
选项B：即期校标效度
选项C：相关校标效度
选项D：内容效度
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26.为了吸引更多的申请者(并且录用后他们可以更有用)雇主希望培训的内容包括( )。
选项A：针对女性的技能培训
选项B：实地数学和阅读培训
选项C：针对英语非母语人士的英语培训
选项D：资助雇员在贸易和技术学校的学习
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27.替换成本包括招聘新员工以及()等其他费用?
选项A：广告费
选项B：应聘人的路费
选项C：应聘人的调动费
选项D：管理人员及工作人员的工时
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28.工会谈判队伍一般由()组成?
选项A：工人代表
选项B：商业代理
选项C：工会管理员
选项D：当地工会主任
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29.集体谈判协商经济和非经济因素,经济因素的谈判往往重点在()?
选项A：工资
选项B：福利
选项C：养老金
选项D：奖金计划
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30.人力资源信息系统存储的信息包括( )。
选项A：个人资料
选项B：招聘资料
选项C：前任雇主资料
选项D：工作经验资料
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31.电话询问、书面推荐和访问有关人员是收集参考资料的常用方法,每种方法都各有利弊。
选项A：对
选项B：错
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32.即期校标效度和远期校标效度的区别是:(1)收集标准测试资料的时间尺度不同;(2)关注点不同。
选项A：对
选项B：错
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33.Sex discrimination in advertising occurs when sex-specific terms (e.g., “girl,” “waiter”) are used instead of generic terms (e.g., “server,” “busperson”).
选项A：对
选项B：错
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34.Employer is responsible for ensuring that aliens work lawfully in the United States.
选项A：对
选项B：错
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35.增加新任务、新技术的应用和新员工入职带来的工作分配的变化是重新进行工作分析的外部因素。
选项A：对
选项B：错
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36.在人力资源信息系统中,工资/福利分配资料包括工资或薪金历史、职称、周/月工作时数、评估报告等资料。
选项A：对
选项B：错
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37.Job descriptions are used for recruiting, selection, orientation, training, employee evaluations, promotions and transfers.
选项A：对
选项B：错
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38.结构性面试的最大优点是使得应聘者之间具有可比性,因此一些专家认为这种方式得到的信息具有较高的可靠性和有效性。
选项A：对
选项B：错
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39.内容效度是测试应聘者完成全部工作内容的全面能力。
选项A：对
选项B：错
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40.Job specifications summarize the duties, responsibilities, working conditions, and activities of a specific job, and qualifications of the prospective employees.
选项A：对
选项B：错
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41.申请表用于让企业了解应聘人过去的经历,其中应包括工作经验、受教育程度、个人情况证明等。
选项A：对
选项B：错
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42.工作丰富化也被称为“纵向工作扩张”,即给员工增加的工作职责与现在的工作不完全一样。
选项A：对
选项B：错
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43.工作扩大化包括把工作细分成最小的构成部分,然后评价每一部分是怎样完成的,这种方法有时也被称为“时间动作分析法”。
选项A：对
选项B：错
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44.The degree of change associated with a position determines how often a job is analyzed.
选项A：对
选项B：错
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45.所谓反向影响指的是关注公平就业机会这个法律体系的设置对以往雇佣行为的逆向作用。
选项A：对
选项B：错
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46.航空公司禁止怀孕空姐执行飞行任务是触犯《民权法》中名为经营必需的辩护的法律。
选项A：对
选项B：错
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47.人力资源供给预测包括分析内部劳动力供给和估计外部劳动力供给两方面。
选项A：对
选项B：错
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48.Productivity standard is the amount of work output by an employee during a specific period of time.
选项A：对
选项B：错
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49.McClelland’s N-Achievement Theory is one of the content theories of motivation. According to this theory, the desire to assume leadership is portrayed by the need for affiliation.
选项A：对
选项B：错
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50.In job enlargement, also called vertical job expansion, responsibilities are added to an employee’s jobs that are not extremely similar to the tasks the employee performs.
选项A：对
选项B：错
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