南开大学22秋学期《旅游中级英语（二）》在线作业三

奥鹏教育南开大学平时作业

22秋学期（高起本1709-1803、全层次1809-2103）《旅游中级英语（二）》在线作业-00003

（）means combine well with (sth.)to form a whole.
A:transform
B:utilize
C:befall
D:complement
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（）means a wall of earth,stones etc.built across a river to provide water for farming or to prevent flooding.
A:lurk
B:embody
C:defy
D:barrage
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The great success of the London Savoy Hotel was largely due to ____.
A:the fame of Auguste Escoffier ，who was the best-known chef inEurope
B:the good management supervised by Cesar Ritz
C:the reputation that many celebrities once dined there
D:the combined efforts and perfect partnership of the hotel manager Cesar Ritz and famo
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（）means a connection with a political party or religion，or with a larger organization.
A:affiliation
B:institution
C:acquisition
D:obligation
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（）means the quality or state of being pure.
A:myraid
B:purity
C:tableware
D:alleyway
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（）means a large group of musicians who play many different instruments together and are led by a conductor.
A:orchestra
B:posh
C:motto
D:prestigious
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（）means the system of rules and acceptable behavior used at official ceremonies and occasions.
A:shepherd
B:gourmet
C:protocol
D:suite
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The Motto We are Ladies and Gentlemen serving Ladies and Gentlemenindicates that ____
A:The Rize-Carlton employees should regard themselves as ladies and gentlemen as patrons do
B:The Rize-Carlton employees expect to be treated as ladies and gentlemen by the patrons
C:The hotel's work environment have converted the Rize-Carlton employees into ladies and gentlemen
D:The Rize-Carlton employees should treat their coworkers with the same dignity as when they treat guests.
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（）means to complete very hard with someone in order to get something.
A:boost
B:forum
C:entrust
D:vie
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Typically ，people intend to relate to others more about _____during their travel.
A:wonderful experiences
B:unpleasant experiences
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（）means very successful.
A:transit
B:assorted
C:thriving
D:scruffy
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（）means complete and inculding everything that is necessary .
A:royalties
B:establishment
C:comprehensive
D:markup
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（）means behaving in an unpleasant or rude way because you think you are more important than other people.
A:miserable
B:discomfort
C:arrogant
D:unfavorable
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Cesar Ritz was unlikely to be a man to revolutionize the concept of luxury and to the social world of all of Europe mainly because of _____.
A:his lack of proper education
B:his humble peasant family background
C:his inadequate understanding of the taste of upper socil class
D:his national background
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（）means to develop and change gradually over a long period of time.
A:double-check
B:evolve
C:rehearse
D:impair
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（）means permission given by a company to someone who wants to sell its goods or services.
A:franchise
B:sociologist
C:irony
D:entity
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（）means a company that is owned or controlled by another larger company.
A:complex
B:fair
C:pillar
D:subsidiary
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（）means a list of the people employed by a company showing how much each one earns.
A:expertise
B:franchise
C:payroll
D:reluctant
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（）means a payment to someone who sells goods which is directly related to the amount of goods sold .
A:motel
B:commission
C:discount
D:ingredient
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（）means the respect and admiration that someone or something.
A:guild
B:license
C:missionary
D:prestige
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Some tourists expect to find everything "at home" and tend to be irritated at any discomfort because_____.
A:they haven't adapted to a new environment
B:they are too fussy about everything
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Horst Schulze ，the founder of The Rize-Carlton Hotel Company ，wanted guests to feel that they did not want to go home.To achieve this goal,_____.
A:It is more important for the hotel to provide a relaxed atmosphere than a refined atmosphere
B:It is more important for the hotel to provide a relaxed as well as a refined atmosphere
C:It is important not to have staff who want to be treated as servants
D:It
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（）means a business deal or action，such as buying or selling something.
A:respondent
B:transaction
C:procedure
D:defect
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（）means one or more ceremonies or customary acts often repeated in the same form.
A:annual
B:ritual
C:fabric
D:rhythm
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When a customer is complaining to you ,you should_____.
A:listen carefully and make notes
B:make personal comments
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Lent is a fasting season lasting four weeks for Christians to commemorate the revival of Jesus Christ.
A:错误
B:正确
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Customers usually base their experience on the interaction with employees.
A:错误
B:正确
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Foreign fair organizers are superior to their Chinese counterparts only because they are more experienced.
A:错误
B:正确
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The majority of employees in the fast food industry will rise up the corporate ladder.
A:错误
B:正确
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The most important skills for new employees are first aid and food preparation.
A:错误
B:正确
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Cross-cultural training will help the employees to deal with customers from cultural backgrounds.
A:错误
B:正确
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Ameircan women entered the workforce mainly because of the feminist awakening.
A:错误
B:正确
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Just as Caribbean carnival traditions are a evolving mosaic of African culture composed of African rituals ，craftsmanship，music and dance，Trinidad's carnival is also a beautiful mosaic of cultures of different continents and races.
A:错误
B:正确
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The fast food industry has a great influence on the way of living of millions of people.
A:错误
B:正确
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The McDonald's is the largest employer in the United States.
A:错误
B:正确
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Experienced employees are naturally excellent trainers for the newly recruited members.
A:错误
B:正确
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During the orientation ，new employees should be taught how to perform their job properly.
A:错误
B:正确
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According to some experts ，the development of convention venues in Beijing will contribute substantially to the local economy.
A:错误
B:正确
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In order to meet the development of the exhibition/convention industry ，a code of regulations and rules has to be formulated.
A:错误
B:正确
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The income from convention industry has boosted the development of the relevant sectors.
A:错误
B:正确
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Although the followers of the Roman Catholic started the tradition of carnival hundreds of years ago,nowadays Christians all over the world celebrate carnival.
A:错误
B:正确
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Of the existing theories about the origin of carnival ，people are not sure which theory is more true to the fact.
A:错误
B:正确
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Europeans brought carnival to the Caribbean ,but Caribbean carnival traditions are more rooted in ancient African culture than inherited from European culture.
A:错误
B:正确
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Most of the profits of the McDonald's are made from selling fast food.
A:错误
B:正确
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Many people blame the fast food industry for its unhealthy food offered.
A:错误
B:正确
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In order to help the new employees to maintain a high level of motivation and build up confidence ，a well-planed program is necessary.
A:错误
B:正确
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The medium-sized and smaller cities are not so much suitbale for large conventions as Beijing and Shanghai。
A:错误
B:正确
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The main problem with China's exhibition industry lies in a lack of investments.
A:错误
B:正确
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According to the introduction of the text，both 2003 World Carnival in Shanghai and 2005 World Carnival in Beijing function more as a platform for cultural exchanges than a funfair to entertain people.
A:错误
B:正确
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Adequate training will reduce the turnover and improve the customer service.
A:错误
B:正确
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