南开大学23秋学期《酒店业培训与人才发展（一）（二）（EI双语）》在线作业一

奥鹏南开大学23年秋季新学期作业参考

23秋学期（高起本：1709-2103、专升本/高起专：2003-2103）《酒店业培训与人才发展（一）（二）（EI双语）》在线作业-00001

The six?step model for outsourcing includes
A:Commit; Select Activities
B:Choose Vendor(s); Contract
C:Transition; Manage and Improve
D:All of the above
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ESP中的“E”代表的意思是()
A:用图片解释
B:用活动解释
C:用表格解释
D:用文字解释
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计算机辅助学习的优点是()
A:帮助学员更容易地理清思路
B:提供个性化数据反馈和需求和结果的评估信息
C:提高员工学习积极性，帮组其学习和理解
D:为学员探索、实验、交流和反思提供机会，特别是合作解决问题或交流练习
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Evaluation decisions that are based on sound measurement practices can provide:
A:Continuous feedback
B:Comparisons
C:Accuracy
D:All of the above
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The disadvantages of using focus groups to collect 奥鹏南开大学23年秋季新学期作业参考data is:
A:Some might not get returned
B:They require a large time commitment
C:Requires high degree of technical skill to design
D:May not address root causes of problems
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Countless individuals form () mentoring relationships of this type, often without the knowledge or guidance of the employing organization.
A:formal
B:inefficient
C:informal
D:efficient
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在实际工作场所进行的培训是()
A:一对一培训
B:在职培训
C:小组培训
D:离职培训
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Which of the following is university?based executive education?
A:General management programs, such as executive MBA programs
B:Shorter, open enrollment programs
C:Customized programs
D:All of the above
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Common training materials include:
A:Instructor guides
B:Participant workbooks
C:Manuals
D:all of the above
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”other” costs may include:
A:Replacement costs
B:Overhead
C:Pre?program
D:all of the above
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以下哪一个选项不是对主管培训进行评估的信息获取来源()。
A:主管
B:老板
C:经理
D:员工
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()help participants develop new skills in a safe environment.
A:Role plays
B:Case studies
C:Small group interaction
D:One?on?one sessions
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以下哪个不属于四步培训法中实施培训的工作内容()
A:开始培训
B:示范操作
C:多用专业术语
D:重复重点
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培训通常从三个主要方面节约成本来获得收益,以下不属于这三个方面的是
A:劳动力
B:运输
C:材料
D:设备
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Some guidelines that you can provide participants for working with a case study include:
A:Read the case carefully
B:Identify the problem
C:Define parameters of the problem
D:all of the above
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()are sometimes considered a luxury or a management project to do when everything else is done.
A:Job standards
B:Job descriptions
C:Job breakdown
D:Task list
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“表现、熟练程度、语言、组织目标、价值观和历史”是()培训的内容。
A:具体性
B:社会化
C:入职
D:入职
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()is the systematic process of determining organizational gaps between ideal performance and actual performance.
A:Job analysis
B:Resource analysis
C:Needs analysis
D:Task analysis
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将评估和修订纳入每一个阶段的设计模型是?
A:Dick和Carey设计模型
B:Hannafin Peck设计模型
C:Knirk和Gustafson设计模型
D:Gerlach-Ely设计模型
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在20世纪60年代,成人教育从夜间大学转移到更广泛的()。
A:专业培训
B:继续教育
C:高等教育
D:基础教育
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以下属于培训游戏的特点的有
A:简单
B:昂贵
C:易于参与
D:高风险
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()are the reasons for the need for executive education.
A:The increasing importance of knowledge (as compared to physical assets) as a competitive advantage
B:The Internet, which has diminished physical distance
C:The growing gap in compensation based on education
D:Difficulties in attracting, developing, and retaining talent
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Some common orientation types include
A:Group sessions
B:Individual sessions
C:Self?orientation
D:Mentor sessions
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Which of the following belong to the stages to a role play?
A:Provide background
B:Conduct the role play
C:Close the session
D:Debrief the participants
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The three involved channels or elements in communication process are
A:volume
B:vocal
C:visual
D:verbal
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Job analysis involves two steps,they are:
A:creating a task list
B:analyze each task
C:developing a job breakdown for each task
D:analyze the job
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Technology can help to track development in which three ways?
A:Time on task analysis
B:Test-taking analysis
C:Support analysis
D:Result analysis
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以下是岗位和任务分析所产生的成果的是
A:每一个工作的任务表
B:工作分解
C:工作业绩标准
D:员工绩效评价单
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The needs assessment should ultimately reflect the opinions and input of many people, ideally including():
A:employees
B:upper management
C:the training manager
D:the general manager
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Different stages of the socialization process include
A:anticipatory socialization
B:encounter stage
C:insider stage
D:check stage
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培训一般通过哪些要素加以量化?
A:培训总费用
B:参与培训人数
C:新课程数
D:培训小时数
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A job description can be used in
A:Preparing for training
B:Preparing necessary stuff
C:Orienting and training a new employee
D:Evaluating the employee’s performance on the job
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外包的类型包括()。
A:联合外包
B:全面外包
C:外部承包
D:选择性外包
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The ways you can get to know the audience in advance is:
A:Discuss their characteristics with the department manager, human resources personnel, or a contact person who knows the group
B:Review the survey responses or pre?session questionnaires before training
C:Contact other trainers who have worked with this particular group to seek advice
D:Arrive early and have all of your material set up so you can spend time talking with the trainees as they arrive
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外包决策的六步模型中的“选择活动”阶段需要进行哪些工作()。
A:明确参与培训的员工
B:检查可用选项
C:确定所需的培训任务和功能
D:确定哪些最适合外包
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Shadowing is not a form of one-on-one training.
A:对
B:错
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导师对他们经验、失误等的分享有助于学徒从导师的错误中学习。
A:对
B:错
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Training describes job procedures and helps employees develop skills to do their jobs at the proper levels of performance.
A:对
B:错
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To help the protg feel comfortable, the mentor may need to evaluate whether the location they are meeting in is the most effective for both parties.
A:对
B:错
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One of the major factors contributing to the successful management of change is training and development.
A:对
B:错
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The increasing availability of on?line courses, and in some schools totally on?line programs, has made a tremendous impact on the convenience and accessibility of higher education.
A:对
B:错
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Regional and corporate trainers, such as directors of training or training managers, should have most of the qualifications of the department?level trainers because they at times do personally conduct some training programs.
A:对
B:错
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This measurement tool is highly appropriate to use in a team building training program.
A:对
B:错
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Accelerated learning is a training concept that is being adopted with smaller frequency for hourly employee training.
A:对
B:错
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Emotional triggers means words, issues, and personalities that seem to excite us or irritate us emotionally.
A:对
B:错
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A trainer should analyze apparent trends as part of his or her preparation for training.
A:对
B:错
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Another training position, more often found in larger hospitality organizations on the corporate level, is the Web-based media developer.
A:对
B:错
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由于培训变化众多,所以很少有研究能够比较技术在评估中的应用。
A:对
B:错
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到二十世纪九十年代,电脑开始成为教学设计的重要工具,公司培训师将计算机培训中的教学设计模式引入公司之中,同时专业的培训师成为了教学设计的佼佼者。
A:对
B:错
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CEO Academy means an educational initiative of a CEO club that addresses the needs of newly appointed CEOs.
A:对
B:错
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